Shipping and payment terms
Would you like detailed information about expected shipping costs and payment terms? Then this page is for you!
Payment methods
In addition to the payment methods:
- Paypal
- Google Pay and
- ShopPay,
- Credit card payment,
- Invoice with Klarna and
- EPS transfer available
Our bank details
Account holder: Panacaia UG
IBAN: DE18430609671280099600
BIC : GENODEM1GLS
Bank: GLS Bank
Important note: Please enter Always use the invoice number as the intended purpose to.
Information about our shipping costs
Unless otherwise specified in the item description, the goods will be delivered within the times indicated below after order confirmation (if advance payment has been agreed, the day after your payment instruction). Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one shipment unless we have agreed otherwise with you. In this case, the delivery time will be determined by the item you ordered with the longest delivery time. The service is provided in Berlin.
All shipping costs to be charged are flat-rate shipping costs, regardless of quantity or weight, including VAT.
Delivery to Germany
We ship with DHL.
The shipping costs for end consumers are a flat rate of €3.90.
For orders over €80, we ship free of charge within Germany.
Cash on delivery with DHL: normal shipping costs plus 5.90 €
Delivery to Austria
We ship with DHL.
The shipping costs for end consumers are a flat rate of €9.
For orders over €80, shipping costs are €2.90.
Delivery to other EU countries
We ship with DHL to: Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Sweden, Slovenia, Spain, Czech Republic, Hungary, Vatican City, Cyprus, Croatia
We ship with Hermes to: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Sweden, Slovenia, Spain, Czech Republic, Hungary, Croatia
The shipping costs for end consumers are a flat rate of €10.90.
For orders over €80, shipping costs are €6.90.
Delivery to NON-EU countries (e.g. Switzerland)
We ship with DHL.
NON-EU countries = customs clearance required
The shipping costs for end consumers are a flat rate of €15.90.
For orders over €80, shipping costs are €11.90.
The shipping cost calculation is only available if you have something in your shopping cart.
